Recently Brianne (That's my girlfriend, folks) and I went to Steak n Shake to enjoy some delicious fruit and water. Not really, we had steaks and shakes. Anyway, Steak n Shake is usually very, very good about customer service and food preparation and algebra and Taco Bell and dinosaurs and Angela Lansbury and.... Sorry, I got on a roll and just started listing stuff. Well, after Bri (that's my girlfriend's name, but shorter) and I had sufficiently awful experiences, we decided to write online complaints. You know, as a couple:) Well... Here's mine:
Levi's Complaint
Tonight I dined in your restaurant with my girlfriend. It took us a few minutes to get seated because the waitresses looked very busy with their standing and looking at us. After being seated, it took only a mere fifteen minutes to be asked what we wanted to eat or drink. I suppose that's understandable because I know that seeing people in a restaurant can be confusing. Waitresses must think, "Well what on earth are they doing here?" It must really be a daunting task. Also, I think the waitresses were trying an experiment by only allowing one waitress to ask the patrons for their orders. The restaurant was full, but the girl who took our order was a professional: she had been there, she told us, for two days... More than capable of taking all thirty patrons orders with no assistance from anyone, including a manager who seemed busy taking care of her child by bringing her to a restaurant and into a kitchen with hot grease everywhere. All in all, I can say it was an educational experience and I will not be returning any time soon. It is a shame, because the food is delicious, but it appears that every single employee in this particular Steak N Shake is either a babbling lunatic or an under qualified, if not merely overwhelmed, server.
I did not get a free meal.
by
Levi Seymour
